This Privacy Policy describes how the agricultural freight services offered on this website are developed and operated by the developer, TildenAg. The company Tilden Ag Transport, LLC, located at 634 Sego Lily Cir, North Salt Lake - 84054-3355, United States (US), is responsible for the collection, use, and protection of personal information described on this page.
We understand that your information is important to you, and we treat it with the same care we apply to a trailer full of grain. This policy explains what information we gather, why we gather it, how we use it, and the choices you have to control it. Please read this document carefully. By using this website and our services, you agree to the practices described below.
The commitments on this page extend beyond the office. Every driver, dispatcher, and team member understands that customer details are private and are used only to complete the work you have asked us to do. We do not benefit from your information in any way other than to serve you better and to run a safe, honest freight operation.
1. Introduction
Tilden Ag Transport, LLC delivers agricultural commodity hauling and bulk freight services across the region. This Privacy Policy applies to all visitors of this website, to anyone who uses our contact forms, and to our customers and partners who engage our hauling services. The purpose of this policy is to be transparent about our handling of personal information so that you can make informed decisions.
When we use the words we, us, and our, we refer to Tilden Ag Transport, LLC. When we use the terms you and your, we refer to the person visiting the website or using our services. This policy covers both the website and the services we provide, and it applies regardless of whether you are a farmer, a buyer, a driver, a supplier, or a member of the public who simply wants to learn about our work.
We encourage you to review this policy regularly. If you have questions that this document does not answer, please reach our team by email at update@tildenag.mom or by phone at +14054053472. We will do our best to respond quickly and clearly.
2. Information We Collect
We collect only the information that is reasonably necessary to run our business and to serve you well. We aim to avoid gathering unnecessary data, and we never ask for more than we need to complete the task at hand.
Information You Provide Directly
When you contact us through our website, you may provide your full name, your email address, your phone number, the subject of your inquiry, and the text of your message. If you become a customer, we may also collect billing information and details about the loads you wish to move, including commodity type, weight, origin, and destination.
Information We Receive Automatically
Like most websites, we automatically receive technical information when you visit. This may include your internet protocol address, the type of browser you use, the operating system of your device, the pages you view, the time of your visit, and the website that referred you to us. This information helps us understand how visitors use the site and how we can improve it.
Information From Other Sources
In some cases we may receive information from business partners, such as grain elevators, co-op terminals, or freight brokers who coordinate the movement of loads. This information is used only for the operational purposes of completing a haul and is handled with the same care as information you provide directly.
3. How We Collect Information
We collect information in a few straightforward ways. First, you provide information directly when you fill out a contact form, send us an email, call dispatch, or enter into an agreement with us for hauling services. Second, we collect technical information automatically through the normal operation of our website as you browse. Third, we may collect information through written agreements and transaction records that we create as part of serving you.
We do not purchase lists of personal information from data brokers, and we do not engage in the widespread collection of consumer data for advertising resale. What we collect is tied directly to our role as a freight and agricultural service provider, and it stays within that purpose. Our business runs on load tickets and route logs rather than on the buying and selling of personal details, and we intend to keep it that way.
4. How We Use Information
We use the information we collect for legitimate business purposes that benefit both you and our company. The primary uses of your information include the following.
- To respond to your inquiries, questions, and requests for information or quotes.
- To coordinate the scheduling, routing, weighing, and delivery of freight and agricultural loads.
- To verify your identity and to manage customer accounts and billing.
- To communicate with you about your loads, your orders, and service updates.
- To improve the quality of our website, our fleet operations, and our customer service.
- To comply with legal and regulatory obligations that apply to freight carriers.
- To protect the security of our systems, our drivers, and our customers.
We rely on a lawful basis for each use of your information. Where we use information to perform a contract, to satisfy a legal duty, or to act in our legitimate interest of running a reliable freight business, we do so in a way that respects your rights and expectations.
In short, the information you give us exists to move your load. It does not exist to be sold, traded, or repurposed for something you never asked for. Keeping that purpose front of mind guides every decision we make about your data, from the moment you first contact us to long after a delivery is complete.
7. Data Security
The security of your information matters to us. We apply reasonable administrative, technical, and physical safeguards to protect the data we hold. For example, we limit access to personal information to team members who need it for their job, we use secure connections when transferring data, and we maintain up-to-date practices for our systems and fleet records.
No method of transmission over the internet and no method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe that the security of your information has been compromised, please contact us promptly so that we can take appropriate action.
We also apply common-sense safeguards that go beyond software. Access to customer records is limited to the small group of people who need it to move a load, sensitive documents are stored out of sight, and our team works from machines that are kept updated and protected. These habits keep your data safer every single day of the year.
8. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as required by applicable law. For example, records related to a completed haul, including weigh tickets and bills of lading, are kept for the period required by freight records regulations. Contact inquiries that do not lead to a business relationship are retained for a shorter period and then removed.
When we no longer need information, we delete it securely or, where required, we de-identify it so that it can no longer be traced to you. We review our retention schedules regularly to make sure we are not holding data longer than necessary.
We apply the same discipline to paper records and digital files alike. Packets, weigh slips, and correspondence are filed carefully while active and disposed of responsibly once the reason for keeping them has passed. This tidy approach to records is part of running a business that values trust as much as it values tonnage.
9. Your Rights and Choices
Depending on where you live, you may have specific rights regarding your personal information. We recognize these rights and strive to honor them when they apply. Common rights include the ability to access, correct, request deletion of, or obtain a copy of your information in a portable format. You may also have the right to object to certain uses of your information or to restrict how it is processed.
To exercise any of these rights, please contact us with a clear description of your request. We will verify your identity before acting on the request to protect your privacy. We aim to respond within a reasonable time and to resolve your request fully. If you are unhappy with our response, you may have the right to lodge a complaint with your local data protection authority.
We will never charge you a fee for the simple act of exercising a privacy right, and we will not disadvantage you for asking. Our goal is to make it easy for you to understand and control the information we hold while still running a reliable freight service.
10. Privacy for Children
This website and our services are intended for adults and business users. We do not knowingly collect personal information from children, and we do not direct our services to children. A child is defined by applicable law, and in many regions this means anyone under the age of consent.
If we learn that we have collected personal information from a child without the consent of a parent or guardian, we will delete that information promptly. If you believe that a child has provided information to us through this website, please contact us at update@tildenag.mom so that we can investigate and remove the data.
11. Links to Third-Party Sites
Our website may contain links to other websites, such as those of grain elevators, co-operative associations, or industry resources. When you follow a link to a third-party site, that site has its own privacy practices and its own terms. We are not responsible for the content, policies, or data handling of any third-party website.
We encourage you to read the privacy policy of any third-party site before you provide information to it. This Privacy Policy applies only to information collected on or through our own website and services, not to information you share elsewhere on the internet.
12. International Transfers
Our company operates primarily from the United States, and our records are generally held within the United States. If you are located in another country and you interact with our website or services, your information may be transferred to and processed in the United States. The laws of the United States may differ from the data protection laws of your home country.
By using our website or services, you acknowledge this transfer and you consent to the processing of your information in the United States, subject to the safeguards described in this policy. We will take reasonable steps to ensure that any transfer of information across borders is protected adequately.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make significant changes, we will update the effective date at the top of this page and we will take reasonable steps to make the revised policy visible to users.
We encourage you to review this page each time you visit the website so that you remain aware of how your information is being used. Continued use of the website or services after a change to this policy constitutes your acceptance of the revised policy, subject to your legal rights.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please reach out to us. We are glad to help and we take your privacy concerns seriously.
Tilden Ag Transport, LLC
634 Sego Lily Cir, North Salt Lake - 84054-3355, United States (US)
Email: update@tildenag.mom
Phone: +14054053472
We will respond to your inquiry as soon as we can, usually within one business day. Thank you for trusting TildenAg with your freight and your information. This commitment applies to every load we haul and to every visitor who contacts us through this site.